The consultation
EirGrid is committed to continuously improving our engagement with all stakeholders – customers, industry, the public and local communities, and reporting on our engagement methods in an open and transparent method. This approach underpins our engagement process and allows us to engage in a process of continuous improvement.
The Commission for Regulation of Utilities (CRU) decision CER/18/087 in May 2018 established a reporting and incentive framework under PR4. One of the incentives provided a framework for the annual assessment of the measures taken by EirGrid, as Transmission System Operator (TSO) to understand and address the needs of stakeholders, i.e., customers, generators, suppliers, and local communities. This framework provided for the establishment of a panel to assess and score the quality, implementation, and effectiveness of the TSO in our stakeholder engagement strategies during the previous year. The intention of this incentive is that this will assist us in putting customers at the centre of what we do by understanding and addressing the needs of our stakeholders. Via CRU/20/154, the CRU’s Price Review 5 (PR5) Regulatory Framework Incentives and Reporting Decision Paper, the CRU decided to continue with this incentive for PR5.
Your views and suggestions
EirGrid published our Draft 2022 Stakeholder Engagement Report for public consultation. The report set out our assessment of our stakeholder engagement over 2022 and we welcomed responses to the following questions:
- Do you believe that this Draft 2022 Stakeholder Engagement Report sufficiently covers all of EirGrid’s activities during 2022?
- Would you like to see any further information covered in EirGrid’s future Stakeholder Engagement Reports?
- Do you have a view on the direction that you would like to see EirGrid’s Stakeholder Engagement going in in future years?
Outcomes
Please see consultation response paper and Stakeholder Engagement Report 2022 below.