The consultation
EirGrid is committed to continuously improving our engagement with all stakeholders – customers, industry, the public and local communities, and reporting on our engagement methods in an open and transparent method. This approach underpins our engagement process and allows us to engage in a process of continuous improvement.
The Commission for Regulation of Utilities (CRU) established a reporting and incentive framework. One of the incentives provided a framework for the annual assessment of the measures taken by EirGrid, as Transmission System Operator (TSO) to understand and address the needs of stakeholders, i.e., customers, generators, suppliers, and local communities. This framework provided for the establishment of a panel to assess and score the quality, implementation, and effectiveness of the TSO in our stakeholder engagement strategies during the previous year. The intention of this incentive is that this will assist us in putting customers at the centre of what we do by understanding and addressing the needs of our stakeholders.
Your views and suggestions
Respondents were asked to answer the following questions:
Q1. Do you have any feedback on our Stakeholder Engagement Plan 2024?
Q2. Would you like to see any further information covered in future EirGrid Stakeholder Engagement Plans?
Q3. Do you have any view on the direction EirGrid’s Stakeholder Engagement should be going in the coming years?
Outcomes
Please see the link below to EirGrid's consultation response document.